Junoon Journeys (operated by Junoon LLC, a Wyoming limited liability company) is committed to protecting your privacy. This policy explains what information we collect, how we use it, and your rights regarding that information.
Who We Are
Junoon LLC operates under the name Junoon Journeys. Our website is junoonjourneys.com. You can reach us at saad@junoonjourneys.com.
Information We Collect
We collect information in the following ways:
- Application form: Name, email address, nationality, riding experience, medical history relevant to the expedition, emergency contact details, and motorcycle license.
- Payment information: Processed via Stripe and Wise. We do not store card details — these are handled directly by those processors.
- Communications: Emails or messages you send us.
- Cookies and usage data: When you visit our site, we use cookies and similar technologies to understand how visitors use the site. See Section 5 for details.
How We Use Your Information
- To process your expedition application and communicate with you about it
- To process payments and issue refunds where applicable
- To send expedition logistics, preparation materials, and updates
- To comply with legal obligations
- To improve our website and marketing (analytics and retargeting, with your consent)
Legal Basis for Processing (EU/UK Visitors — GDPR)
If you are located in the European Union or United Kingdom, we process your personal data under the following legal bases:
- Contract: Processing necessary to fulfill your expedition booking
- Legitimate interests: Responding to enquiries, improving our services
- Consent: For marketing cookies and analytics — which you may withdraw at any time
Cookies
We use the following cookies on our site:
- Google Analytics (GA4): Helps us understand how visitors use the site. Data is anonymized where possible. Google Privacy Policy
- Meta Pixel (Facebook): Used for retargeting and measuring the effectiveness of our advertising. Meta Privacy Policy
You may accept or decline non-essential cookies when you first visit the site. You can also change your preferences at any time by clearing your browser cookies and revisiting the site.
Third Parties We Share Data With
- Stripe — payment processing
- Wise — payment processing
- Google (Analytics) — website analytics
- Meta (Facebook Pixel) — advertising and retargeting
- Tally.so — application form hosting
- Adventure Planners Pakistan — our on-ground operator, who receives necessary participant information for expedition logistics and safety
We do not sell your personal data to any third party.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Application data for participants who do not join an expedition is deleted within 12 months. Participant data for confirmed riders is retained for up to 3 years for legal and insurance purposes.
Your Rights
Depending on your location, you may have the following rights:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict processing
- Data portability (EU/UK)
- Opt out of the sale of personal information (California/CCPA)
To exercise any of these rights, email us at saad@junoonjourneys.com. We will respond within 30 days.
Do Not Sell My Personal Information (California)
We do not sell your personal information. California residents may contact us at saad@junoonjourneys.com to request information about the data we hold or to request deletion.
Data Security
We take reasonable technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse. Payment data is handled exclusively by PCI-compliant processors (Stripe and Wise) and is never stored on our servers.
International Transfers
Junoon Journeys is based in the United States. If you are accessing our site from outside the US, your data may be transferred to and processed in the US and other countries where our service providers operate (including Pakistan, for expedition logistics). By using our site and submitting an application, you acknowledge this transfer.
Changes to This Policy
We may update this policy from time to time. The date at the top of the page reflects the most recent revision. Continued use of our site after changes constitutes acceptance of the updated policy.
Contact
For any privacy-related questions or requests:
- Junoon LLC
- saad@junoonjourneys.com
- junoonjourneys.com